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Public Sector Enhancement Programs
T
RANSFIRST offers a wide selection of industry-leading payment processing solutions to help public sector merchants increase revenue and enhance their bottom line.

Check Services
Check processing verification and/or guaranty helps to reduce liability and increase payments by safely accepting checks. With our check processing solution, you are protected against losses and you can benefit through easier and faster check acceptance at the point of sale. TRANSFIRST offers four levels of check processing protection and convenience, depending on your specific needs.

ACH Processing
Our Electronic Check Conversion (ECC) turns a traditional paper check into an electronic check at the point of sale, converting it to an ACH transaction. The check writer is asked to sign a receipt authorizing the ACH and then the check is given back to the customer.

Gift & Loyalty Card Program
TRANSFIRST’s gift and loyalty card program is ideal for public sector organizations that are looking to build customer loyalty, increase traffic and generate revenue. Our easy-to-use program offers three different levels of gift card starter kits and allows you to customize the card’s design based on your own look and feel.

Recurring Billing
TRANSFIRST gives public sector entities the capability to offer their customers the convenience and flexibility of establishing recurring billing payments for goods and services.

24/7 HelpDesk
TRANSFIRST’s superior, toll-free HelpDesk is staffed by trained, in-house professionals who provide expert technical support and customer assistance. We do not outsource our HelpDesk – you will always be able to reach a TRANSFIRST professional.

Reporting & Administration
Monitor your credit card payments and achieve administration efficiencies by accessing comprehensive, real-time reporting through multiple payment gateway solutions like TRANSFIRST’s Internet-based reporting system, TRANSLINK and TRANSACTION CENTRAL.

Training & Support
TRANSFIRST is committed to ongoing education, including quarterly or ongoing training seminars and bimonthly newsletters detailing industry information, changes and product information.

Chargebacks
We handle all retrievals and chargebacks through our in-house system. Daily management includes services such as two notices sent on retrievals and a four-calendar-day delay before debiting for chargebacks.

Helping our customers increase profitability is the primary objective of the Chargeback Department. TRANSFIRST works quickly to gather all necessary documentation to support a disputed sale.

Credit & Risk
We monitor daily processing activity utilizing robust in-house software. We audit several different risk factors to minimize fraud and loss problems.

 

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