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TRANSFIRST offers a wide selection of industry-leading payment processing merchant services and solutions to help merchants increase revenue and enhance their bottom line.

Merchant Cash Advance
Grow your business anytime with a working capital advance from TRANSFIRST. In as little as five business days, you can have access to a Merchant Cash Advance up to $150,000, per location, helping you fuel growth, remodel existing locations, purchase new equipment, fund promotional programs and more. Best of all, the no-fee, no-obligation application process is fast and simple. Click here to learn more.

Check Services
Each year, check processing exceeds more than $4 billion in revenue and remains the most common form of non-cash payment. Check processing verification and/or guaranty allows merchants to reduce liability and increase sales by safely accepting checks. With our check processing solution, merchants are protected against losses and they benefit through easier and faster check acceptance at the point of sale. TRANSFIRST offers four levels of check processing protection and convenience, depending on the merchant’s needs. TRANSFIRST provides full support for check processing services so that our customers can concentrate on growing their business.

ACH Processing
Our Electronic Check Conversion (ECC) turns a traditional paper check into an electronic check at the point of sale, converting it to an ACH transaction. As part of TRANSFIRST's ACH processing and check verification process, the check writer is asked to sign a receipt authorizing the ACH and then the check is given back to the customer.

Gift & Loyalty Card Program
Rewarding loyal customers and creating new customers are priorities for any business. TRANSFIRST’s gift and loyalty card program paves the way to meet these goals, as well as increase store traffic and drive profits, allowing even the smallest merchant to compete with larger retailers. Our easy-to-use program offers three different levels of gift card starter kits so that a merchant can customize the card’s design based on their own business’s look and feel.

Additional gift and loyalty card program benefits include:

  • Ability to replace paper gift certificates and punch cards
  • Increases cash flow
  • Provides customer tracking capabilities
  • Improves professionalism

Insurance Eligibility
TRANSFIRST’s Electronic Insurance Eligibility verification system facilitates online communication between healthcare providers and insurance carriers including HMOs, PPOs, IPA groups and Medicaid programs. This comprehensive service helps streamline busy office operations by verifying benefits quickly and easily. Additionally, Electronic Insurance Eligibility combines healthcare and banking services in one small terminal or through the Internet.

Fleet Card Acceptance Program
Changing dynamics of the Petroleum industry have created a “sweet spot” for Fleet Card Acceptance. Larger organizations are now going to Fleet Cards in order to better manage their fleet expenses. Consumers are now expecting more convenient payment options and there is a growing need for merchants to offer programs allowing outside payment options.

TRANSFIRST’s turn-key and easy-to-use fleet card acceptance program allows independent fuel merchants to increase profit, store traffic and customer loyalty. TRANSFIRST offers a single source of payment for credit and offline debit including Visa, MasterCard, Diners, Discover, Amex and JCB, online debit, Visa/MasterCard branded fleet, Wright Express Fleet (WEX), and Voyager Fleet. With TRANSFIRST merchant services, you don’t have to manage individual relationships with card associations or fleet card providers. Our Petroleum program also allows a single-source merchant boarding and set up, as well as a single point of contact for merchant services support 24 hours a day, 7 days a week.

Recurring Billing
With today’s growing market for recurring or “timed” payments, recurring billing offers a solution that merchants can use to build and manage their growth. Recurring billing allows a merchant to set up a customer payment plan on a daily, weekly, bi-monthly, monthly, quarterly or annual basis. The most common merchant business types that offer recurring payments to their customers include health clubs, magazine subscriptions, doctors’ offices, hospitals and municipalities. TRANSFIRST merchant services can customize a recurring billing payment program to meet any merchant’s needs and requirements.

24/7 Merchant Services HelpDesk
TRANSFIRST’s superior, toll-free Merchant Services HelpDesk is staffed by trained in-house professionals who provide expert technical support and customer assistance regarding any processing solutions or questions. Our staff can provide answers to all questions regarding terminals, statements or set-ups on all products and services offered by our sales channels, allowing you to increase sales instead of concentrating on servicing customers. Our HelpDesk team has the knowledge to answer all merchant questions including terminal questions, interchange inquiries, supply orders, statement fees and much more, providing merchants with a single-source call for all inquiries.

Reporting & Administration
Monitor your credit card sales and achieve administration efficiencies by accessing comprehensive, real-time reporting through multiple payment gateway solutions like TRANSFIRST’s Internet-based reporting system, TRANSLINK and TRANSACTION CENTRAL.

Training & Support
TRANSFIRST is committed to ongoing education, including quarterly or ongoing training seminars and bimonthly newsletters detailing transaction processing industry information, changes and product information.

Chargebacks
We handle all retrievals and chargebacks through our in-house system. Daily management includes services such as two notices sent on retrievals and a four-calendar-day delay before debiting for chargebacks.

Helping our customers increase their profitability is the primary objective of the Chargeback Department. TRANSFIRST works quickly to gather all necessary documentation to support a disputed sale.

Credit & Risk
We monitor merchants’ daily processing activity utilizing robust in-house software. We audit several different risk factors at the merchant level to minimize fraud and loss problems for the merchant and independent sales organization (ISO) or agent.

 

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