TRANSFIRST
offers a wide selection of industry-leading payment processing merchant services and solutions to help merchants increase revenue and enhance their bottom line.
Merchant Cash Advance
Grow your business anytime with a working capital advance from TRANSFIRST. In as little as five business days, you can have access to a Merchant Cash Advance up to $150,000, per location, helping you fuel growth, remodel existing locations, purchase new equipment, fund promotional programs and more. Best of all, the no-fee, no-obligation application process is fast and simple. Click here to learn more.
Check Services
Each year, check processing exceeds more than $4 billion in revenue
and remains the most common form of non-cash payment. Check processing
verification and/or guaranty allows merchants to reduce liability
and increase sales by safely accepting checks. With our check
processing solution, merchants are protected against losses and
they benefit through easier and faster check acceptance at the
point of sale. TRANSFIRST
offers four levels of check processing protection and convenience,
depending on the merchant’s needs. TRANSFIRST
provides full support for check processing services so that our
customers can concentrate on growing their business.
ACH Processing
Our Electronic Check Conversion (ECC) turns a traditional paper
check into an electronic check at the point of sale, converting
it to an ACH transaction. As part of TRANSFIRST's ACH processing and check verification process, the check writer is asked to sign a
receipt authorizing the ACH and then the check is given back to
the customer.
Gift & Loyalty
Card Program
Rewarding
loyal customers and creating new customers are priorities for
any business. TRANSFIRST’s
gift and loyalty card program paves the way to meet these goals,
as well as increase store traffic and drive profits, allowing
even the smallest merchant to compete with larger retailers. Our
easy-to-use program offers three different levels of gift card
starter kits so that a merchant can customize the card’s
design based on their own business’s look and feel.
Additional gift and loyalty card program benefits
include:
- Ability to replace paper gift certificates and punch cards
- Increases cash flow
- Provides customer tracking capabilities
- Improves professionalism
Insurance
Eligibility
TRANSFIRST’s
Electronic Insurance Eligibility verification system facilitates
online communication between healthcare providers and insurance
carriers including HMOs, PPOs, IPA groups and Medicaid programs.
This comprehensive service helps streamline busy office operations
by verifying benefits quickly and easily. Additionally, Electronic
Insurance Eligibility combines healthcare and banking services
in one small terminal or through the Internet.
Fleet Card Acceptance
Program
Changing dynamics of the Petroleum industry have created a “sweet
spot” for Fleet Card Acceptance. Larger organizations are
now going to Fleet Cards in order to better manage their fleet
expenses. Consumers are now expecting more convenient payment
options and there is a growing need for merchants to offer programs
allowing outside payment options.
TRANSFIRST’s
turn-key and easy-to-use fleet card acceptance program allows
independent fuel merchants to increase profit, store traffic and
customer loyalty. TRANSFIRST
offers a single source of payment for credit and offline debit
including Visa, MasterCard, Diners, Discover, Amex and JCB, online
debit, Visa/MasterCard branded fleet, Wright Express Fleet (WEX),
and Voyager Fleet. With TRANSFIRST merchant services,
you don’t have to manage individual relationships with card
associations or fleet card providers. Our Petroleum program also
allows a single-source merchant boarding and set up, as well as
a single point of contact for merchant services support 24 hours a day,
7 days a week.
Recurring Billing
With today’s growing market for recurring or “timed”
payments, recurring billing offers a solution that merchants can
use to build and manage their growth. Recurring billing allows
a merchant to set up a customer payment plan on a daily, weekly,
bi-monthly, monthly, quarterly or annual basis. The most common
merchant business types that offer recurring payments to their
customers include health clubs, magazine subscriptions, doctors’
offices, hospitals and municipalities. TRANSFIRST merchant services
can customize a recurring billing payment program to meet any
merchant’s needs and requirements.
24/7 Merchant Services HelpDesk
TRANSFIRST’s
superior, toll-free Merchant Services HelpDesk is staffed by trained in-house professionals
who provide expert technical support and customer assistance regarding any processing solutions or questions.
Our staff can provide answers to all questions regarding terminals,
statements or set-ups on all products and services offered by
our sales channels, allowing you to increase sales instead of
concentrating on servicing customers. Our HelpDesk team has the
knowledge to answer all merchant questions including terminal
questions, interchange inquiries, supply orders, statement fees
and much more, providing merchants with a single-source call for
all inquiries.
Reporting &
Administration
Monitor your credit card sales and achieve administration efficiencies
by accessing comprehensive, real-time reporting through multiple payment gateway solutions like TRANSFIRST’s
Internet-based reporting system, TRANSLINK
and TRANSACTION CENTRAL™.
Training & Support
TRANSFIRST
is committed to ongoing education, including quarterly or ongoing
training seminars and bimonthly newsletters detailing transaction processing industry
information, changes and product information.
Chargebacks
We handle all retrievals and chargebacks through our in-house
system. Daily management includes services such as two notices
sent on retrievals and a four-calendar-day delay before debiting
for chargebacks.
Helping our customers increase their profitability
is the primary objective of the Chargeback Department. TRANSFIRST
works quickly to gather all necessary documentation to support
a disputed sale.
Credit & Risk
We monitor merchants’ daily processing activity utilizing
robust in-house software. We audit several different risk factors
at the merchant level to minimize fraud and loss problems for
the merchant and independent sales organization (ISO) or agent.
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