 Provider
Enhancement Programs
TRANSFIRST
offers a wide selection of industry-leading payment processing
solutions to help healthcare providers increase revenue and enhance
their bottom line.
Check Services
Check processing verification and/or guaranty allows healthcare
merchants to reduce liability and increase payments by safely
accepting checks. With our check processing solution, merchants
are protected against losses and they benefit through easier and
faster check acceptance at the point of sale. TRANSFIRST
offers four levels of check processing protection and convenience,
depending on the healthcare merchant’s needs.
ACH Processing
Our Electronic Check Conversion (ECC) turns a traditional paper
check into an electronic check at the point of sale, converting
it to an ACH transaction. The check writer is asked to sign a
receipt authorizing the ACH and then the check is given back to
the customer.
Insurance
Eligibility
TRANSFIRST’s
Electronic Insurance Eligibility verification system facilitates
online communication between healthcare providers and insurance
carriers including HMOs, PPOs, IPA groups and Medicaid programs.
This comprehensive service helps streamline busy office operations
by verifying benefits quickly and easily. Additionally, Electronic
Insurance Eligibility combines healthcare and banking services
in one small terminal or through the Internet.
Recurring Billing
TRANSFIRST
gives healthcare merchants the ability to offer their customers
the convenience and flexibility of establishing recurring billing
payments for goods and services.
24/7 HelpDesk
TRANSFIRST’s
superior, toll-free HelpDesk is staffed by trained, in-house professionals
who provide expert technical support and customer assistance.
We do not outsource our HelpDesk - you will always be able to
reach a TRANSFIRST
professional.
Reporting &
Administration
Monitor your credit card payments and achieve administration efficiencies
by accessing comprehensive, real-time reporting through multiple
payment gateway solutions like TRANSFIRST’s
Internet-based reporting system, TRANSLINK
and TRANSACTION CENTRAL™.
Training & Support
As a TRANSFIRST
client, you will have the tools you need to offer payment solutions
to patients or clients, reduce your accounts receivable with real-time
collection, and improve your bottom line with greater efficiency.
We are committed to your ongoing education, including periodic
training seminars and bimonthly newsletters detailing industry
information, changes and product information.
Chargebacks
We handle all retrievals and chargebacks through
our in-house system. Daily management includes services such as
two notices sent on retrievals and a four-calendar-day delay before
debiting for chargebacks.
Helping our customers increase profitability is
the primary objective of the Chargeback Department. TRANSFIRST
works quickly to gather all necessary documentation to support
a disputed sale.
Credit & Risk
We monitor healthcare merchants’ daily processing activity
utilizing robust in-house software. We audit several different
risk factors to minimize fraud and loss problems for the healthcare
merchant.
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